DOCprivacy

Privacy Policy

Last updated: 13 May 2026 NEKONODE LTD — 17215204

Controller details

For most website, account, billing, support, and abuse data, the controller is NEKONODE LTD, company number 17215204, registered in England and Wales.

Privacy contact: [email protected]

Our approach

  • We collect only what we reasonably need to operate secure and lawful services.
  • We avoid unnecessary tracking and advertising technologies.
  • We do not inspect customer content by default.
  • We review abuse reports and legal requests carefully.

Data we may collect

Depending on your use of the website and services, we may process account data, billing records, service metadata, assigned IP addresses, domain names you configure, resource usage, support messages, abuse reports, security logs, login events, and website usage data.

Customer content

Customer content includes files, websites, databases, applications, virtual machine data, and traffic stored or transmitted using our services. We may access or review it only where reasonably necessary for support, troubleshooting, abuse investigation, security, legal compliance, or policy enforcement.

Why we process data

We process data to create and manage accounts, provide hosting and infrastructure, process payments, provide support, secure services, prevent abuse and fraud, comply with legal and accounting obligations, enforce policies, and communicate service updates.

Sharing and subprocessors

We may share data with payment processors, infrastructure providers, email providers, support tools, fraud prevention providers, professional advisers, and public authorities where legally required or where we have a valid legal basis. We do not sell personal data.

Retention and rights

We keep personal data only as long as reasonably necessary for service operation, accounting, security, disputes, legal obligations, abuse investigation, or fraud prevention. Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your data.